Contact Us
VinaKom will respond to e-mails within 24 business hours of receiving the inquiry. If it is an emergency, please contact us by phone.
Emergency After-Hours Support
To report non-emergency outages and trouble, please contact us during normal business hours. VinaKom employees provide emergency after-hours support on an on-call basis. If you are experiencing a service outage requiring immediate assistance, please contact us at 1-866-435-7846 at any time.
Customer Service
Technical Support
Sales & Partner Programs
Billing
Payment Mailing Address
VinaKom Communications
860 Remington Rd
Schaumburg, IL 60173
860 Remington Rd
Schaumburg, IL 60173
Forms of payment: check or money order only
Office Locations
VinaKom Hardware Distribution Center
1302 24th Street West, Suite 326
Billings, MT 59102
Billings, MT 59102
VinaKom Engineering & Networking Services
1226 N Roselle Rd, Schaumburg, IL 60195
VinaKom Network Operations Center
600 S Federal Street, Chicago, IL 60605
For account specific questions, existing customers can always contact their dedicated Account Representative.